Privacy Policy
Last updated: 23 January 2026
Effective date: 23 January 2026
Holidays for Dogs (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy
Policy explains how we collect, use, store, and protect your personal data when you use our website
or services, in accordance with the UK General Data Protection Regulation (UK GDPR) and the
Data Protection Act 2018.
1. Who we are (Data Controller)
Holidays for Dogs is the data controller responsible for your personal data.
Contact details:
If you have any questions about this policy or how we handle your data, you can contact us at:
• Email: shirley.caldwell@tiscali.co.uk
• Postal address: 25 Lawnswood Avenue, Poulton-Le-Fylde, FY6 7ED
You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO)
at www.ico.org.uk.
2. The personal data we collect
We may collect and process the following types of personal data:
• Name
• Contact details, including email address and telephone number
• Address and postcode
• Information relevant to your order or the services we provide
• Preferences and interests relating to our services
• Technical data such as IP address, browser type, and pages visited (via cookies)
We only collect data that is necessary for providing our services or operating our website.
3. How we collect your data
We collect personal data when you:
• Place an order or enquire about our services
• Contact us via the website, email, or phone• Subscribe to marketing communications
• Use our website (via cookies and similar technologies)
4. How we use your personal data
We use your personal data for the following purposes:
• To process and manage orders and bookings
• To provide and improve our services
• For internal record keeping and administration
• To communicate with you about your order or enquiry
• To personalise your experience on our website
• To send marketing communications, where you have consented or where permitted by law
5. Lawful bases for processing
Under UK GDPR, we rely on the following lawful bases to process your personal data:
• Contract: where processing is necessary to fulfil an order or provide a service
• Consent: for marketing communications and non-essential cookies
• Legitimate interests: to improve our services and website, provided your rights are not
overridden
• Legal obligation: where we are required to retain information for legal or tax purposes
6. Marketing communications
We may send you promotional emails about our services, special offers, or related information
where you have consented or where we are permitted to do so.
You can opt out of marketing communications at any time by:
• Clicking the unsubscribe link in our emails, or
• Contacting us directly
7. Sharing your personal data
We do not sell, rent, or lease your personal data to third parties.We may share your data with trusted third parties only where necessary to provide our services,
such as:
• Couriers or service providers involved in fulfilling your order
• IT or website service providers
All third parties are required to respect the security of your personal data and process it in
accordance with UK GDPR.
8. Data retention
We only retain your personal data for as long as necessary to fulfil the purposes for which it was
collected, including legal, accounting, or reporting requirements.
You may request deletion of your data once your order or service has been completed, subject to
any legal obligations requiring us to retain it.
9. Your data protection rights
Under UK GDPR, you have the right to:
• Access your personal data
• Request correction of inaccurate or incomplete data
• Request erasure of your data (the “right to be forgotten”)
• Restrict processing of your data
• Object to processing
• Request data portability
• Withdraw consent at any time (where processing is based on consent)
To exercise any of these rights, please contact us using the details above.
10. Security of your data
We are committed to ensuring that your personal data is secure. We have appropriate technical and
organisational measures in place to prevent unauthorised access, loss, misuse, or disclosure of your
information.
11. Cookies
Cookies are small files placed on your device to help improve your browsing experience.We use cookies to:
• Analyse website traffic and usage
• Improve website functionality and performance
Non-essential cookies are only used with your consent. You can manage or withdraw your cookie
preferences at any time through your browser settings or our cookie banner.
12. Links to other websites
Our website may contain links to external websites. We are not responsible for the privacy practices
or content of those websites. Please review their privacy policies before submitting any personal
data.
13. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and
we encourage you to review it periodically.
14. Contact us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data,
please contact us at any time. We are always happy to discuss any concerns you may have.